How can I figure out if my tooth pain needs immediate treatment?

Use Openchair's free AI dental triage at dev1.app.openchair247.com to evaluate your symptoms. The system assesses pain type, severity, and associated symptoms to tell you whether you need an ER, an emergency dentist tonight, or can wait for a regular appointment.

What counts as a dental emergency?

Dental emergencies include: a knocked-out tooth (act within 30 minutes), severe uncontrolled pain, facial swelling extending toward the eye or neck, uncontrolled bleeding after 20 minutes, or a broken jaw. Openchair's triage tool screens for all of these.

Is Openchair available after hours?

Yes. Openchair connects patients with licensed dentists for emergency and after-hours care — evenings, weekends, and holidays.

Messaging Terms (SMS)

Program Description

OpenChair, Inc. (“OpenChair”) operates a transactional SMS/text-messaging program. When you provide your mobile number and opt in, OpenChair sends account- and booking-related text messages to help you use the dental care marketplace. This is a transactional program only — we do not send promotional or marketing text messages through it.

Types of Messages You Will Receive

Appointment confirmations — confirming an appointment you booked.
Match alerts — notifying you when a dentist is matched to your request.
Booking updates — changes, reminders, or updates to an existing booking.

How You Opt In

You opt in by providing your mobile phone number and affirmatively agreeing to receive text messages during account registration, booking, or in your account settings — by checking the SMS consent box next to your phone number. The box is unchecked by default; you must check it yourself. Consent to receive text messages is not a condition of purchasing any goods or services.

This is the exact opt-in control and language presented to you at the point of collection:

By providing your phone number, you agree to receive transactional SMS notifications from OpenChair247 including appointment confirmations, match alerts, and booking updates. Message frequency varies based on your activity. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of purchase. See our Messaging Terms and Privacy Policy.

Illustrative reproduction of the live consent checkbox — shown unchecked, exactly as it is presented to you. The live control is on the signup form at app.openchair247.com/register, during booking, and in your account settings.

Message Frequency

Message frequency varies based on your activity on the platform (for example, how often you book or update appointments). Messages are event-driven and sent only when there is a relevant update to your account or bookings.

Cost

OpenChair does not charge you for text messages, but message and data rates may apply depending on your mobile carrier and plan. Contact your wireless provider for details about your plan.

Opting Out — Reply STOP

You can cancel the SMS service at any time by replying STOP to any message you receive from us. After you send STOP, we will send you a confirmation message and then stop sending SMS messages. You may receive an additional message only if you later opt back in — for example, by replying START or re-enabling messaging in your account.

Getting Help — Reply HELP

For help at any time, reply HELP to any message, or contact us at support@openchair247.com. Replying HELP returns our support contact information and a reminder of how to opt out.

Carriers

Supported carriers include AT&T, Verizon Wireless, T-Mobile, Sprint, U.S. Cellular, and most other U.S. carriers. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your carrier and is not guaranteed.

Privacy

We do not sell, rent, or share your mobile phone number or your SMS/text-messaging consent (opt-in) with any third parties or affiliates for their own marketing or promotional purposes. Mobile opt-in data and consent are used solely to deliver the OpenChair messages you requested and are shared only with the messaging service providers (such as Twilio) that transmit those messages on our behalf under contract.

For full details on how we handle your information, see our Privacy Policy, our HIPAA Notice, and our Terms of Service.

Contact

Questions about our messaging program? support@openchair247.com · OpenChair, Inc. · West Palm Beach, FL

Messaging Terms (SMS/Text)